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Privacy Policy

Last Updated: 28/08/2024

Introduction

Welcome to the QualityOfLife app, developed by ActOutOfTheBox. Your privacy is important to us, and this Privacy Policy explains how we collect, use, and share your personal information when you use our app. By using the QualityOfLife app, you agree to the collection and use of information in accordance with this policy.

Data We Collect

QualityOfLife may collect the following types of personal and sensitive user data:

Personal Information:

• Email address
• Name
• Contact details

Device Information:

• Device or other identifiers (such as Advertising ID, Android ID, IMEI, BSSID, MAC address)

How We Use Your Data

We use the data we collect for the following purposes:

• To Provide and Improve Our Service: We use your data to maintain and improve the app’s functionality and user experience.
• To Communicate with You: We may use your contact information to send updates, respond to inquiries, or provide customer support.
• For Analytics and Research: Usage data is used to analyze app usage patterns and improve app performance.

Identify Data Collection and Sharing Practices

To ensure transparency and compliance with applicable regulations, we have identified that the QualityOfLife app collects and shares the following data:

• Device or Other Identifiers: We collect device identifiers such as Advertising ID, Android ID, IMEI, BSSID, and MAC address. These identifiers are collected to enhance app functionality and user experience, perform analytics, and ensure app security.
• Third-Party SDKs: Our app integrates with third-party SDKs that may collect and share device or other identifiers. We ensure that these SDKs comply with our privacy practices, but users should review the privacy policies of these third parties for more information.

Data Sharing and Disclosure

We do not share or disclose your personal information to third parties except in the following cases:

• With Your Consent: We may share information with third parties if you have given us explicit consent.
• For Legal Reasons: We may share information if required by law, such as to comply with a subpoena or similar legal process.

Update the Data Safety Form

In accordance with Google Play's requirements, we have updated our Data Safety form to accurately reflect our app's data collection and sharing practices:

• Declared Data Types: We have declared the collection of Device or Other Identifiers, including Advertising ID, Android ID, IMEI, BSSID, and MAC address, in our Data Safety form on Google Play Console.
• User Consent: Where applicable, we obtain user consent before collecting sensitive data and provide clear information about the purposes for which the data is collected.
• Data Retention: We have outlined our data retention policies, including how long data is stored and how users can request data deletion.

Security of Your Data

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. It is advised to review this Privacy Policy periodically for any changes.

Data Retention and Deletion

We retain your personal information only for as long as necessary to provide the services you have requested and for legitimate and essential business purposes. You may request the deletion of your data by contacting us at administrator@qualityoflife.center.

How to Delete Your Account From The Mobile App

If you wish to delete your QualityOfLife account and all associated data, please follow the instructions below. Note that this action is irreversible, and all your data will be permanently deleted.

Step-by-Step Instructions:

Log in to Your Account:

1. Open the QualityOfLife app on your device.
2. Navigate to the Login section and log in to your account.

Initiate Account Deletion:

1. On the Home page, tap the Gear icon.
2. A pop-up window will appear.
3. Enter your email address and type the word delete in the provided box to confirm the deletion.
4. Tap the Confirm Delete button.

Complete the Deletion Process:

1. Once you confirm, your account will be deleted, and all data associated with your account will be permanently removed from our servers.

Request Account Deletion via Email:

If you prefer, you can also request account deletion by contacting us directly:

• Email Us:  administrator@qualityoflife.center
• For verification purposes, please include your username and the email address associated with your account.

Data Deletion FAQs

• What happens when I delete my account? When you delete your account, all your data associated with the QualityOfLife app, including personal information, preferences, and usage history, will be permanently deleted and cannot be recovered.

• How long does it take to process my deletion request? We aim to process all deletion requests within 7 business days. You will receive a confirmation email once your request has been completed.

• Can I recover my account after deletion? No, once your account is deleted, it cannot be recovered. You must create a new account if you wish to use QualityOfLife again.

Contact Us

If you have any questions or need further assistance, please do not hesitate to contact us at administrator@qualityoflife.center.

Thank you for using the QualityOfLife App. Your privacy is important to us, and we are here to help you manage your data in the way that best suits your needs.